Comments on: Curious step: Miele makes repairing more difficult

By: Jane

Jane — Fri, 04 Feb 2022 16:27:17 +0000

This is indeed discouraging news as both our daughter love their respective miele vacuums, as do I.
We have in our neighborhood, but not in theirs, an excellent repair technician, but he is close to retirement. After he closes shop, we’re (all three of us and rest rest of the world’s owners) out of luck!
GRRRRRRR!
Jenny Russell
Massachusetts

By: Owen Anderson

Owen Anderson — Thu, 20 Jan 2022 23:25:53 +0000

is this a ploy by miele to ensure that only genuine parts are used, or just a way of making repairing more difficult or easier to purchase a new miele appliance?

I understood it was european law and australian law to have a full inventory of spare parts available for x ?
years to maximise life of the product !! and discourage the throw away society!

By: Edward Tippelt

Edward Tippelt — Thu, 20 Jan 2022 16:33:55 +0000

Thank you for sharing Miele’s new anti-repair strategy. I won’t be buying or recommending their products in future.

By: William May

William May — Thu, 20 Jan 2022 16:15:48 +0000

Well, the necessity is clear.

DO NOT BUY MIELE PRODUCTS!

I already do this with several advertisers. I have one that bombards me with ads for special woodworking tools.
The problem with this is that THERE ARE NO SPARE PARTS!
All these wonderful tools are limited production runs, with NO SPARE PARTS, so if you damage or ruin an item, THERE IS NO WAY TO EVER REPAIR IT.
I would NEVER purchase such a tool. Within a year it would be worthless and have to be discarded.
I prefer a tool that has spare parts available, and factory support of the item.
It is BIZARRE to me that Miele would have any customers at all, because I certainly would never buy one of their products.